SugarCRM Overview - Bestoutcome

SugarCRM is the world’s leading open source CRM system.

SugarCRM provides best practice CRM functionality to help you manage the following business issues:

• manage campaigns across channels by creating email, telesales, ad campaigns in a few simple steps.  Ensure each camapign is measured for effectiveness. Click SugarCRM Marketing Automation for more information.

• sales reps do not use any system leading to confusion, missed opportunities and poor performance. SugarCRM provides a simple customisable interface, reporting by sales team member and is available on Blackberry and iPhone. Click SugarCRM Sales Force Automation for more information

• customer support costs are rising and customer satisfaction is decreasing. SugarCRM manages cases and provides a customer self-service portal that reduces support costs. Click SugarCRM Support for more information

All of this is available on a powerful and flexible platform that enables you to easily define your business processes and manage your workflows.

Bestoutcome is the fastest growing  SugarCRM partner based in the South East. We understand that implementing any CRM solution is a change project and we have many years experience of successfully implementing these CRM change projects.