Richard Pownall
Skill Set
Specialist in Programme Office Management. Additional experience in project management, IT efficiency and effectiveness improvement, training. Earlier background in systems development and customer support.
Experience
With Bestoutcome set up and managed a programme office responsible for the 30 project, £45m IT component of Marks & Spencer's head office relocation programme. Went on to work with the Head of IT to build a comprehensive and consistent management information and reporting system across this 950-strong IT Group. Seven years as a Management Consultant with PwC. Later assignments (with The Royal Mail and Reuters) concentrated on programme office set-up and management, supporting multi-million pound IT transformation programmes. Also spent a period in resources management, responsible for the allocation of consultants and improving management information. Earlier roles included Implementation Technical manager for a complex systems delivery programme with Yorkshire Electricity, and a number of IT service improvement projects. Core IT skills developed during twelve years with ICL, mostly in technical consultancy roles with Unix and client/server systems.
