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M & S
Client challenge
To move the staff from Baker Street to their new offices in Paddington, change core business processes and improve ways of working.
How did we help?
We directed the overall programme and specifically worked with M&S to:
- refresh and upgrade the IT infrastructure
- work closely with business units on key changes including
- a new business configuration
- new ways of working including working with products and documents
- change management and communications
- headcount tracking and management
- implementation of an effective migration programme
What we delivered
We delivered this programme on time to budget and delivered key changes in ways of working. Typically, these programmes are complex and fraught with risk. There was no disruption to the business in moving and the new business processes delivered significant benefit to M&S.
Benefit to M&S
A seamless move to a modern office and a change in the ways of working.
For more information on this programme, please click to see a testimonial from M&S.
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